Privacy

 This Privacy Policy describes how EKOGEARPICKLEBALL.COM (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collection of Personal Information

When you visit EKOGEARPICKLEBALL.COM, we collect certain information about your device, your interaction with EKOGEARPICKLEBALL.COM, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: The version of your web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load EKOGEARPICKLEBALL.COM accurately for you, and to perform analytics on EKOGEARPICKLEBALL.COM usage to optimize EKOGEARPICKLEBALL.COM. We may also utilize this information for targeted marketing. We respect your desire to opt-out should you wish to do so.
  • Source of collection: Data is collected automatically when you access EKOGEARPICKLEBALL.COM through the use of cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Your data may be shared with our 3rd party technology hosts or partners to optimize security, improve performance, enhance the presentation to you of our products, or fulfill your order(s). 

Order information

  • Examples of Personal Information collected: Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you to fulfill your order(s), to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Your order data may be shared with our 3rd party technology hosts or partners to optimize security, improve performance, enhance the presentation to you of our products, or fulfill your order(s). 

Customer support information

  • Examples of Personal Information collected: Your name, billing address, shipping address, payment information (including credit card numbers), email address, phone numbers and data related to product issues or service. 
  • Purpose of collection: To provide customer support and identify trends and patterns in Customer Service to optimize our service to you.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Your order data may be shared with our 3rd party technology hosts or partners to optimize security, improve performance, enhance the presentation to you of our products, or fulfill your order(s). 

Minors

EKOGEARPICKLEBALL.COM is not intended for use by individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us here to request deletion of the Personal Information.

Sharing Personal Information

We may share your Personal Information with 3rd party service providers to help us optimize our services and fulfill our orders with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We utilize payment processors such as PayPal, Shopify Payments, Stripe, etc. to facilitate payment processing for your orders.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements and marketing communications we believe may be of interest to you. 

You can opt-out of some targeted advertising by selecting the links below:

Using Personal Information 

We use your Personal Information to better provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, customer service and keeping you up to date on new products, services, and offers. 

Data Retention

When you place an order through EKOGEARPICKLEBALL.COM, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.

Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the right to access the Personal Information we hold about you, or to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us here, or at support@ekogearpickleball.com. 

You may also designate an authorized agent to submit these requests on your behalf.

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Click this link to learn more about CCPA and your privacy rights.

 How to Opt-Out of the Collection or Sale of Your Personal Information

 You can opt out by clicking here, and we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.

 Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

Our use of cookies means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

Changes in Our Terms of Service

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us here, or at support@ekogearpickleball.com.  

 

Thank you!

- The Ekogearpickleball.com Team - 

Last updated: 08/26/2021